Cognition Knowledge Base
Security Log
In Version 8.5.5, Reflection Software implemented a new security log. This log can be found on the Security tab of User Administration. This log is an improvement and replacement of the Logins tab. Below is a sample Security Event Log. See the table below for an explanation of the various log entries.
Event Type | Action By | Status | Details | Description |
---|---|---|---|---|
Registration Attempt | User | Failed | Incorrect Fields | A failed registration attempt means that the user entered some incorrect information. Which fields are required for login are set on the Login tab of System Settings. |
Registration | User | Success | Â | On the second try, this user entered the correct information. |
Login | User | Failed | Password Incorrect | Â |
Security Question Reset Attempt | User | Failed | Â | Â |
Security Question Reset Attempt | User | Success | Â | Â |
Login | User | Success | Â | Â |
Authenticated Password Change | User | Success |  | This log entry is generated when a user, who has already logged in, changes their password from the Gear Menu → Change Password page. |
Authenticated Secret Question Change | User | Success |  | This log entry is generated when a user, who has already logged in, changes their Security Question from the Gear Menu → Change Password page. |
Login | User | Â | Password Incorrect | Â |
Login | User | Â | Password Incorrect | Â |
Login | User | Â | Password Incorrect | After several failed attempts, this user will be locked out. They will either need to wait until the lockout is reset, or contact and administrator. |
Reset Lockout | Initiating administrator | Success | Â | This log entry is generated, when an administrator manually resets a lockout. Administrators with access to a users Security Tab can clear failed attempts, even if a user is not yet locked out. |
Support View | Initiating administrator OR N/A | Success |  | This log entry is generated when an administrator enters Support View for a user. For log entries prior to 8.6.0, this entry type indicates that the (now deprecated) Support Password was used to login. In this case, the ‘Action By’ column will show ‘N/A’ |
Security Group Changes | Initiating administrator | Success | Added to Security Group (5) | This log entry is generated when an administrator adds or removes a user from a Security Group. |
Security Group Changes | Initiating administrator | Success | Removed from Security Group (5) | The number in parentheses is the internal ID of the Security Group. |
NOTE: Most entries include Browser Details (Browser and OS used, IP Address, Flash Version, whether the device is a mobile device, and device name if applicable). For technical reasons, login, reset, and registration attempts from ILT Digital Sign-In Sheets will not include browser details.
Â
Got feedback? Have a question? Let us know!
Some Cognition features may require additional licensing. If your organization is interested in a feature seen here, please contact Reflection Software for more information.