In Version 8.5.5, Reflection Software implemented a new security log. This log can be found on the Security tab of User Administration. This log is an improvement and replacement of the Logins tab. Below is a sample Security Event Log. See the table below for an explanation of the various log entries.
Event Type | Action By | Status | Details | Description |
|---|---|---|---|---|
Registration Attempt | Arnold Associate | Failed | Incorrect Fields | A failed registration attempt means that the user entered some incorrect information. Which fields are required for login are set on the Login tab of System Settings. |
Registration | Arnold Associate | Success | On the second try, this user entered the correct information. | |
Login | Arnold Associate | Failed | Password Incorrect | |
Security Question Reset Attempt | Arnold Associate | Failed | ||
Security Question Reset Attempt | Arnold Associate | Success | ||
Login | Arnold Associate | Success | ||
Authenticated Password Change | Arnold Associate | Success | This log entry is generated when a user, who has already logged in, changes their password from the Gear Menu → Change Password page. | |
Authenticated Secret Question Change | Arnold Associate | Success | This log entry is generated when a user, who has already logged in, changes their Security Question from the Gear Menu → Change Password page. | |
Login | Arnold Associate | Password Incorrect | ||
Login | Arnold Associate | Password Incorrect | ||
Login | Arnold Associate | Password Incorrect | After several failed attempts, this user will be locked out. They will either need to wait until the lockout is reset, or contact and administrator. | |
Reset Lockout | Alexandra Administrator | Success | This log entry is generated, when an administrator manually resets a lockout. Administrators with access to a users Security Tab can clear failed attempts, even if a user is not yet locked out. | |
Support Login | Arnold Associate | Success | This log entry is generated when an administrator logs in to a users account using the Support Password. (Found under the Security heading of the Cognition menu) | |
Security Group Changes | Alexandra Administrator | Success | Added to Security Group (5) | This log entry is generated when an administrator adds or removes a user from a Security Group. |
Security Group Changes | Alexandra Administrator | Success | Removed from Security Group (5) | The number in parentheses is the internal ID of the Security Group. |
NOTE: Most entries include Browser Details (Browser and OS used, IP Address, Flash Version, whether the device is a mobile device, and device name if applicable). For technical reasons, login, reset, and registration attempts from ILT Digital Sign-In Sheets will not include browser details.