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In Version 8.5.5, Reflection Software implemented a new security log. This log can be found on the Security tab ofUser Administration. This log is an improvement and replacement of the Loginstab. Below is a sample Security Event Log. See the table below for an explanation of the various log entries.

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Event Type

Action By

Status

Details

Description

Registration Attempt

Arnold AssociateUser

Failed

Incorrect Fields

A failed registration attempt means that the user entered some incorrect information. Which fields are required for login are set on the Login tab of System Settings.

Registration

Arnold AssociateUser

Success

On the second try, this user entered the correct information.

Login

Arnold AssociateUser

Failed

Password Incorrect

Security Question Reset Attempt

Arnold AssociateUser

Failed

Security Question Reset Attempt

Arnold AssociateUser

Success

Login

Arnold AssociateUser

Success

Authenticated Password Change

Arnold AssociateUser

Success

This log entry is generated when a user, who has already logged in, changes their password from the Gear Menu Change Password page.

Authenticated Secret Question Change

Arnold AssociateUser

Success

This log entry is generated when a user, who has already logged in, changes their Security Question from the Gear Menu Change Password page.

Login

Arnold AssociateUser

Password Incorrect

Login

Arnold AssociateUser

Password Incorrect

Login

Arnold AssociateUser

Password Incorrect

After several failed attempts, this user will be locked out. They will either need to wait until the lockout is reset, or contact and administrator.

Reset Lockout

Alexandra AdministratorInitiating administrator

Success

This log entry is generated, when an administrator manually resets a lockout. Administrators with access to a users Security Tab can clear failed attempts, even if a user is not yet locked out.

Support LoginArnold AssociateView

Initiating administrator OR N/A

Success

This log entry is generated when an administrator logs in to a users account using the Support Password. (Found under the Security heading of the Cognition menu)enters Support View for a user. For log entries prior to 8.6.0, this entry type indicates that the (now deprecated) Support Password was used to login. In this case, the ‘Action By’ column will show ‘N/A’

Security Group Changes

Alexandra AdministratorInitiating administrator

Success

Added to Security Group (5)

This log entry is generated when an administrator adds or removes a user from a Security Group.

Security Group Changes

Alexandra AdministratorInitiating administrator

Success

Removed from Security Group (5)

The number in parentheses is the internal ID of the Security Group.

NOTE: Most entries include Browser Details (Browser and OS used, IP Address, Flash Version, whether the device is a mobile device, and device name if applicable). For technical reasons, login, reset, and registration attempts from ILT Digital Sign-In Sheets will not include browser details.

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