Sometimes, due to browser caching settings, outdated content may be displayed. This can happen when content is viewed, cached by the browser, and subsequently updated. This can even cause errors or other unexpected behavior. If you are seeing outdated/unexpected content or encountering errors, you can try clearing your browser cache to fix the issue. Instructions for how to do this for several common browsers are included below.
Table of Contents
Internet Explorer 11
First, locate the options menu in the top right corner (it should like like a small gear). Navigate through the 'Safety' sub-menu and click 'Delete browsing history'. Alternately, you can use the keyboard shortcut Ctrl+Shift+Del.
A menu will pop up that will let you fine tune what parts of your cache to clear. History, Download History, Form data, and Passwords are unlikely to cause issues with Cognition. Select which parts of your cache you want to delete and hit Delete.
Google Chrome
First, locate the options menu in the top right corner (it should look like three dots in a vertical line). Navigate through the 'More tools' sub-menu and click 'Clear browsing data'. Alternately, you can use the keyboard shortcut Ctrl+Shift+Del.
A menu will pop up that will let you fine tune what parts of your cache to clear. Browsing history is unlikely to cause issues with Cognition. Select which parts of your cache you want to delete and hit CLEAR DATA.
Mozilla Firefox
First, locate the menu in the top right corner (it should look like three horizontal lines). Select 'Options' to open the options menu.
From here, select the 'Privacy & Security' tab on the left and look for the Cookies and Site Data section. Click the 'Clear Data' button, which will open another menu.
The clear data menu will allow you to select which parts of your cache to clear. Select your cookies and cached web content and hit 'Clear'.
Edge
First, locate the 'Hub' icon at the top right (it should look like three horizontal lines with a star). Then Click 'History' on the left sidebar, then 'Clear history' at the top right.
From here, select what parts of your browsing data to delete, then click 'Clear'.