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Cognition version 9.4.3 introduces greater flexibility, allowing users to request a chosen first name to be displayed across the system while retaining their HR system name for administrative purposes, such as digital acknowledgments.

You'll notice updates to First Name management, including changes in User Administration and User Imports.

Data Fields

HR First Name

  • Source: Automatically set by system processes such as User Import feeds and Mass User Upload feeds.

  • Use: Displays on digital acknowledgments unless configured otherwise.

Display First Name

  • Source: Initially set to match the HR First Name but customizable within the LMS.

  • Use: Appears across the system, except for digital acknowledgments. Can be configured to replace the HR First Name on digital acknowledgments.

System Settings

User Administration

Adding Users

Automatic processes (User Import feeds, Mass User Upload)

When a user is created through a User Import Feed or Mass User Upload, the First Name from the feed is applied to both the HR First Name and Display First Name fields.

Add New User (manual wizard)

Updating Users

Automatic processes (User Import feeds, Mass User Upload feeds)

When an existing user’s First Name in a User Import Feed or Mass User Upload differs from their current HR First Name in the system (an updated value is received):

  • HR First Name: Always updated.

  • Display First Name:

    • If the user is not using a custom Display First Name, it is also updated.

    • If the user has a custom Display First Name set, it remains unchanged.

User Administration - Edit User - Information tab

Display Name Requests

If enabled via System Settings, end-users can request updates to their Display First Name and which name appears on digital acknowledgments.

Create Display Name Requests (end users)

Review Display Name Requests (EAs)

Reports

User Report

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