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Audiences are a way to create preset filters for groups of users who can view certain announcements. You can create an Audience and re-use that Audience for different announcements, to make sure that the viewership is consistent across all of them.

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Information Tab

Here you can edit the text boxes of Code, Name, and Administrator Notes. Then if you wish to stop having this Audience being an option. Uncheck the Is Active box for that result.

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Filters Tab

Here you An audience is a collection of users that can be used to target announcements to specific users. It is possible that you may want to deliver messages to all, or just a subset, of your users and you can do that with audiences.

Creating an Audience

To create an audience navigate to the Administration menu and under “Social” select “Audiences.” Click the green “+” to add a new audience.

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You will give the audience a Code and Name, and enter in Administrator Notes with details about the purpose of this audience that can later be referenced.

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Next, you will select the filters that make up this your needed Audience. You may filter users by Division, Roles, and Position. Ask yourself the following questions when making your selections:

  • Divisions - Do you want to send this announcement out to your Field or Corporate employees?

  • Roles - Do you want this announcement to go out to Supervisors or Instructors?

  • Positions - Do you want to send this announcement out to an existing filtered position?

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To set values for any filter, use the dropdown at the left drop-downs to search and select values. Make sure to click the green plus “+” button to add each value.

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Audience Curators

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Here you may add which Curators get Curators are users that you select to manage announcement content for this Audience. They are searched and added the same way as Filters. Click the dropdown, search and select a name, and lastly press the green plus button to add the user. Though remember, in order to appear on this listOnce your audience is created, you will find a “Curators” tab where you can search for and select users using the dropdown. In order to be a curator for an audience, a user must first be a Curator on a for an Announcement Channel.

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