Cognition Knowledge Base

Announcement Channels

Announcement Channels can be used to group announcements around specific topics, such as "Perks & Benefits” or “Store Announcements”. All announcements regarding that subject will be displayed in that channel. This can help encourage organized communications amongst your different audiences.

Adding a New Announcement Channel

To create an Announcement Channel, navigate to the Administration button and select Announcement Channels. Then click the green + button (Add New) at the top right.

Enter in a Name for the Announcement Channel. In Administrator Notes, you can enter in notes about the purpose of this channel for future reference.

The Icon and Placeholder will have default images, but you can upload your own png, jpg, or gif image. To do so, select Edit on the image, click Update and your file explorer will open to select the image you want to upload.

Once you select your image from your file explorer. A cropping tool will be displayed to make any needed adjustments to the image such as rotating or zooming in and out. Once you’ve selected your new image, when you revisit the Edit menu, you will have a new option to Clear the image in the future if needed.

 

The last thing to consider during creation of the Announcement Channel is whether you want to Allow Comments. If that setting is checked, users will be able to comment on Announcements in this channel.

Note: In order for Users to comment on an Announcement, the Allow Comments checkbox must be enabled for both the Announcements Channel and the individual Announcements.

 

Adding Announcements to a Channel

Once your Announcement Channel is created, navigate to the “Announcements” tab to add existing announcements to the Channel. Announcements can also be added to a Channel upon creation of an Announcement.

Setting up Curators and Moderators for a Channel

Once your Announcement Channel is created, on the “Information” you will find a “Moderators” and “Curators” section. Here you may search for and add users you want to take on the following roles:

  • Moderators are users that have the ability to delete comments within this Announcement channel, in case any comments are inappropriate or off topic.

  • Curators are users that can publish Announcements to this Announcement Channel. Curators need to have a non-student role so they can access announcements from their dashboard.

Note: After being added to a channel, Curators also need to be added to Audiences to allow them to publish announcements for other users.

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Some Cognition features may require additional licensing. If your organization is interested in a feature seen here, please contact Reflection Software for more information.