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Name Fields
Users now have two distinct First Name fields in the system: HR First Name
& Display First Name
.
HR First Name
This is automatically set by system processes, like User Import feeds and Mass User Uploads. This name is typically used on HR sign-offs (such as digital acknowledgments in Compliance modules) unless overridden for a specific user.
Display First Name
This starts out matching the HR First Name
but can be customized within the LMS. It’s the name that appears throughout the system and can be configured to replace the HR First Name
on HR sign-offs on a user-by-user basis.
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Display Name Requests
When enabled in System Settings, users can request updates to their Display First Name
and/or which name should appear on HR sign-offs. The Display Name Request process is quick and easy.
Create Display Name Requests (end users)
To submit a new Display Name request, users can go to their Profile and click I go by a different name
.
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An updated
Display First Name
Use of their
Display First Name
on HR sign-offs
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Review Display Name Requests (EAs)
Open requests requiring approval will appear in the My Tasks
widget on the EA dashboard.
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Once approved, the requested changes are immediately applied to the user’s profile.
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This approach process ensures users have a more inclusive and personalized experience while maintaining organizational consistency.
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